How to download your Nu Mexico statement

According to Nu, with the latest version of the app:

1. 1. Open your Nu app.
2. 2. On the home page, go to the "Tarjeta de crédito" section.
3. 3. On the next screen, select the "Estados de cuenta" (Account statements) button.
4. 4. If you are in the grace period, between your statement closing date and your payment due date, you will see the summary of the month's transactions: tap "Estado de cuenta" (Account statement).
5. 5. If the month is still running, tap the button showing the month, at the top left, choose "Próximos meses" (Upcoming months) or "Meses anteriores" (Previous months) and select the period.
6. 6. Enter your NIP (PIN).

With that you can see the information for the period and download or share it.

• Availability: Nu says the account statement is in the app "máximo 48 horas" (at most 48 hours) after your statement closing date. If your closing date is the 15th, it is there by the 17th at the latest.
• Previous months: you can see the history of your account statements from when you activated your card, going back through the months.

Card transactions are shown in the app by tapping your balance on the home screen, with the charges already processed and those still to be processed. Nu does not document an export of those transactions to Excel or CSV: what you download is the account statement for each period.

For the Nu account, what Nu explains with steps is the constancia de ingresos y retenciones (certificate of income and withholdings), an annual document that it makes available by 15 February at the latest: in the app, go to "Cuenta Nu" (Nu account), then "Estados de cuenta" and "Constancia de ingresos y retenciones", choose the year and enter your PIN.

That certificate is for your taxes, not for seeing your spending. We have not found an official Nu guide with the steps to download a monthly account statement for the Nu account.

Neto does not connect to Nu and does not ask for your passwords. It works with the files you download, and it keeps your accounts in Mexican pesos. Import is a Neto PRO feature and is in Settings, under "Import data":

1. 1. Download the CSV template ("Download CSV template"), to see the format Neto understands.
2. 2. Copy the instructions for your AI ("Copy instructions for your AI") and paste them into ChatGPT, Claude or Gemini together with your Nu account statements. You can give it several months at once. It returns them with Neto's columns and with your own categories.
3. 3. Choose the CSV file ("Choose CSV file") and review the transactions before confirming ("Review before importing").

Because you start from an account statement and not from a spreadsheet, check more carefully: make sure the number of transactions and a couple of amounts for each month match. Imported transactions go into your history and your statistics, but they do not change the current balance of your accounts, and you can delete the whole import if something does not add up. The detail is in how to import your bank transactions into Neto.

• The card payment: paying your card from another account is not a new expense. The expenses are the purchases.
• Meses sin intereses (interest-free instalments): each monthly instalment appears as a charge in the period. Decide whether you want to see it as spending for that month.
• Refunds and charges still to be processed: a refund reduces your real spending, and a charge still to be processed can change in amount.

To see how this fits with the rest of your money, there is money without a bank account in Colombia and Mexico. If you also have another bank, there are the guides for BBVA Mexico and Banorte.

All the official pages are in Spanish.

• Nu Mexico, blog: Cómo consultar y descargar el estado de cuenta de tu tarjeta de crédito Nu.
• Nu Mexico, blog: Tarjeta Nu: consulta y controla tus movimientos en la app.
• Nu Mexico, blog: Constancia de ingresos y retenciones en Cuenta Nu.