How to download your BBVA Spain transactions

BBVA gives the route in its guide "What to do if you spot a transaction you do not recognise" (in Spanish), in the section on how to get your transactions "from your BBVA app/web":

1. 1. Open the account or the debit card.
2. 2. Tap "Buscar movimientos".
3. 3. Enter the dates you want.
4. 4. Tap "Buscar".
5. 5. Tap "Descargar movimientos".

Before downloading, decide which period you need. If you are going to compare months, use whole months.

BBVA does not say on its public pages what format this download comes in, or how many months back you can search. If you are offered a choice when downloading, pick Excel over PDF: it is the one that imports best.

For the credit card, the route BBVA gives is different:

1. 1. Open the card.
2. 2. Tap "Mostrar más" (Show more).
3. 3. Choose "Ver Extracto" (View statement) or "Buscar movimientos".
4. 4. Select the date and tap "Mostrar" (Show).

Here the last step is "Mostrar", not "Descargar": BBVA does not document a file download for the credit card.

The documents BBVA sends you are in your customer area. According to the bank, you can view the ones received in the last 5 years:

1. 1. Go to "Mi buzón" (My mailbox).
2. 2. Select "Correspondencia virtual" (Virtual correspondence).

This is the place to look for the statement of a specific month when the transaction search does not go back that far.

A list of transactions is not the same as a certificate. BBVA explains how to request the certificate of transactions: open the account, tap "Mostrar más", then "Solicitar Certificado" (Request certificate), select the transactions certificate, tick the transactions and confirm. You do not need it to import into Neto: the list is enough.

Neto does not connect to BBVA and does not ask for your passwords. It works with the file you download yourself. Importing is a Neto PRO feature and is in Settings, under "Import data":

1. 1. Download the CSV template, to see the format Neto understands. The button is "Download CSV template" and the columns are Date, Description, Category, Type, Account and Amount.
2. 2. Copy the instructions for your AI ("Copy instructions for your AI") and paste them into ChatGPT, Claude or Gemini together with the BBVA file. It gives it back to you with Neto's columns and with your own categories. If you work in Excel, use Save As and choose CSV UTF-8.
3. 3. Choose the CSV file ("Choose CSV file") and check the transactions on "Review before importing" before confirming.

Imported transactions go into your history and your statistics, but they do not change the current balance of your accounts. If something does not add up, you can delete the whole import from "Previous imports". The details are in how to import your bank transactions into Neto.

• Transfers between your own accounts: these are not spending. Exclude them during the review.
• Bizum and refunds: a Bizum that a friend sends back to you, or a refund for a purchase, reduces your real spending.
• Card and account at the same time: if you import both, do not count the purchases and the monthly card charge twice.

To keep going, there are guides for Santander, ING and Revolut, and if you used to work in a spreadsheet, Neto versus spreadsheets.

All the official pages below are in Spanish.

• BBVA, guide What to do if you spot a transaction you do not recognise (routes for transactions, card and certificate).
• BBVA, Correspondencia virtual.
• BBVA, Extracto bancario: qué es y cómo solicitarlo (Bank statement: what it is and how to request it).