How to export your ING Spain transactions to Excel

According to ING:

1. 1. Go to your "Área Clientes" (customer area) from a computer.
2. 2. Open the product page: the account you want the transactions from.
3. 3. Just above the list of transactions you will see the icon to export to Excel.

ING does not give the button a name. It only refers to "the corresponding icon just above the list of transactions".

ING warns about this in the same answer: if you get an error when exporting, select a shorter date range, because "only 250 transactions can be downloaded at one time".

In practice:

• Search by dates before exporting and go by quarter or by month, depending on how much you use the account.
• Save each file with the period in its name, for example ING-2026-Q1.
• Make sure two files do not share days, so no transaction appears twice.

For debit or credit cards, ING says the transactions are viewed from the home screen of the "Área Clientes", by clicking on the card, and that there too "it is possible to export up to 250 transactions at a time to an Excel file".

The statement is a different document. Each month ING sends you an email with the integrated monthly statement, with the balance and the transactions of all your products. To download it:

1. 1. Log in to your "Área Clientes", on the website or in the app.
2. 2. Go to "Área personal" (Personal area) and then "Documentación y extractos" (Documents and statements).
3. 3. Click "Ver último extracto mensual" (View latest monthly statement), or "Consultar otros extractos y certificados" (View other statements and certificates) for earlier months.

You can also get there from the account itself: click the three dots to the right of the account name and go to "Extractos y certificados" (Statements and certificates). ING says statements are available from the 10th of each month.

For an official procedure, ING has a transactions certificate. You download it in "Extractos y certificados", under "Consultar otros extractos y certificados", by choosing "Movimientos" (Transactions) in the drop-down. It has the same cap: 250 transactions per document. You do not need it to import into Neto: the Excel is enough.

Neto does not connect to ING or ask for your passwords. It works with the files you download. Importing is a Neto PRO feature and is in Settings, under "Import data":

1. 1. Download the CSV template, to see the format Neto understands.
2. 2. Copy the instructions for your AI and paste them into ChatGPT, Claude or Gemini together with your ING Excel files. You can upload several at once and ask for a single file.
3. 3. Choose the CSV file and review the transactions before confirming.

Imported transactions go into your history and your statistics, but they do not change the current balance of your accounts, and you can delete the whole import if something does not add up. The details are in how to import your bank transactions into Neto.

• Transfers between your "Cuenta Nómina" (payroll account) and your "Cuenta Naranja" (Orange account): they are not spending. Exclude them in the review.
• Bizum and refunds: they reduce real spending, they are not real income.
• Account and card at the same time: if you import both, do not count purchases twice.

There are also guides for BBVA, Santander and Revolut.

All the official pages are in Spanish.

• ING, frequently asked questions: Movimientos (Transactions).
• ING, frequently asked questions: Cuentas (Accounts).
• ING, frequently asked questions: Tarjetas (Cards).
• ING, frequently asked questions: Genéricas de clientes (General customer questions).